This article outlines the various ways you can customize your urls through virtual domains and Short Link URL generators in Tradable Bits
We recommend using a Virtual Domain to brand tracker links and contest links, replacing the standard Tradable Bits URL's. For example, instead of our contest links being "www.tradablebits.com/1234567", with a virtual domain configured the links could be "www.on.livenation.com/1234567". We recommend setting one up to ensure the best possible outcomes for fan engagement.
To create a Virtual Domain, there is some setup required by your website team (if you have access to your DNS, you can also do this yourself) and some setup on our end to purchase a SSL Certificate and connect it to your Tradable Bits account. Please note, the cost per domain is $100/year.
This help guide will walk you through the steps to get it set-up. Once this is done, let your Customer Success team know, and they will finish setup for you to make it visible from the drop- down option in Tradable Bits.
I am unable to create a virtual domain with my website team, what are my other options?
If you are unable to create your own Virtual Domain, we can also set up a generic one for your brand like 'brandname.tbits.me'. Please reach out to your Customer Success Manager to get this setup on your account. (There is no additional cost for this).
You can also better customize and brand your URLs using our Landing Tracker (short-url + QR Code generator). After you've set your target URL and filled out the required naming fields, you can select whatever copy you want in the 'Tracker Key' section which will look something like this:
www.virtualdomain.com/trk/campaign
Still need some assistance?
Email support@tradablebits.com and we'd be happy to help.