Here's a quick guide on adding your own custom fields to your engagement campaigns.
This article outlines how to add "custom fields" to your engagement campaign form fields.
Entry forms are a great way to collect information from your fans. By default, our engagement campaign forms collect a fan's name and email OR phone number. However, engagement campaigns are a great way to collect more specific first-party data such as age, phone number and custom information such as favourite sports team and more.
Note: The more fields you enter in a form, the greater the barrier to entry. Try to keep your fields to a minimum (eg.5 fields are better than 10).
Follow these steps:
1) In your engagement campaign setup, select “General Setup” from the menu on the left
2) Go to ‘Entry Form Fields” and click the “Additional Fields"
3) Once clicked, a drop-down menu will appear with 3 options:
4) Choose the custom fields that you would like to add to your data capture form. (Repeat the steps of Clicking on Additional Fields and selecting the necessary field if there are multiple fields that you would like to add).
Pro-Tip: If you add multiple custom fields, they can be shuffled using a drag-and-drop feature. In case you add any fields to the form list that you would later like to remove, click the "X" next to the respective fields.
5) In case you would like to create new custom fields, you can do so by selecting the "Create New Field" button. We recommend checking out our guide on how to create and manage your custom fields
6) Once you've edited all the necessary fields, click Save at the top of the page and your campaign's Data Capture Form is good to go!
Still need some assistance? Please reach out to your Customer Success Team