Here's a quick guide that will show you how to uncover all your PII on a single fan.
Where to view all PII associated with a fan
See fans with ALL their personalities
The Tradable Bits individual fan profile now logs all “fan identifiers” and “personalities” that we can trace back to a single fan, so you can see just how many emails or phone numbers they use with your brand.
How to view fan identifiers
Fan Identifiers refer to all of the networks and accounts we can associate with an individual fan— things like email, phone number, Spotify ID, etc.
To view fan identifiers:
- In FanCRM look up a specific fan, and click on their individual fan profile
- Scroll down. On the right-hand side, you should see a section labelled Fan Identifiers
How to view fan personalities
Fan Personalities refer to all the ways that a fan has entered an engagement campaign with you (or logged into a TBits campaign through auth). So it will include the variations of first name, last name, phone and email that a fan uses.
To view fan personalities:
- In FanCRM look up a specific fan, and click on their individual fan profile
- Scroll down. On the right-hand side, you should see a section labelled Personalities
If you have any further questions please reach out to your Customer Success Manager or contact support@tradablebits.com