---
title: How do I setup a Wi-Fi Portal?
description: Here's a step by step guide on setting up a Tradable Bits Wifi Portal.
---
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# How do I setup a Wi-Fi Portal?
## Here's a step by step guide on setting up a Tradable Bits Wifi Portal.
### Setting up a Tradable Bits Wi-Fi Portal:
**Please note**: A Wi-Fi portal is an **added feature** and will require your Customer Success team and Tradable Bits’ product team to be involved in implementation. This implementation is bespoke + dependent on your Wi-Fi provider. It also requires an additional implementation fee.
If you want to set up a Wi-Fi portal, **please speak to your Customer Success Team.**
### Table of Contents:
- What is a Wi-Fi Portal?
- What enrichment can look like with a Wi-Fi Portal
- Technical Requirements
- Project Scoping/Timelines
- How to use the Wi-Fi CMS campaign to customize your Wi-Fi Portal
### What is a Wi-Fi Portal?
A Wi-Fi Portal is essentially a **custom branded splash page** for your Wi-Fi, that **allows you to get fan details (email, custom fields) in exchange for Wi-Fi access.** An existing (and working) Wi-Fi infrastructure is required to implement a Wi-Fi Portal.
### Why we love Wi-Fi Portals?
It’s your secret weapon for in-venue data collection. It’s always on, and it’s a familiar data exchange for fans. It also allows you to capture **every fan in your arena who wants Wi-Fi**, so you can expand your database with **+1s to ticket buyers**. The creme-de-la creme of this feature is that any information you collect is fed *back into your FanCRM* so you continue to build holistic + tactical views of your fanbase.
To offset the build cost, a Wi-Fi portal is a **great sponsorship asset**. You can brand the splash page to make it a living fulfillment tool.
### How Wi-Fi Portals Work:
### What Data Enrichment Can Look Like:
At its simplest, a Wi-Fi portal can include verification for:
- First name, Last name
- Email
- Opt-in for comms
This by itself is a great way to capture fan data, without much lift for fans.
**To slightly level this enrichment up, we also recommend adding specific custom fields**, so you can begin gathering more strategic data. This could include questions like:
- What is your seat/section number?
- Are you a season ticket holder?
- How many games have you attended in 2023?
- Etc.
**These types of questions will allow you to do things like:**
- Cross-reference ticket-buyers vs. Wi-Fi entrants (to see how many additional fans you are capturing in venue/who your hidden fans are),
- Understand how many of your fans in the stadium are season ticket holders, and
- Start collecting information on the average amount of games fans show up to (with your sample market being fans who have attended at least 1 game - seeing as they’re in your venue).
### Technical Requirements:
#### What you provide:
1. **Wi-Fi**. Before the Tradable Bits team can build a portal, you need to establish a Wi-Fi provider for your venue.
2. **Introductions.** For the deep integration required to capture, authorize and copy over fan data, the Tradable Bits development team will need to work closely with the technical team of your Wi-Fi provider. You will need to facilitate an introduction. Your Wi-Fi provider can expect at least 1 call with Tradable Bits that will last a few hours.
#### What Tradable Bits provides:
1. Integration with your Wi-Fi Provider.
2. A custom-built Wi-Fi Splash Page, designed to be clear and efficient for users
### Project Scoping:
This section outlines functionality pieces included
#### **Scope + System Research (i.e. Functionality To Build)**
1. **Login Flow (OAuth)** - This is the Identity Management Component Necessary for Login
2. **Data (PII) Integration** - This is where we work with your Wi-Fi provider to define the data to pass back to your Tradable Bits FanCRM
3. **Radius Integration Protocol into Wi-Fi** - The method for validating login with your Wi-Fi provider
4. **Session Handling to Avoid Frequent Logins** - The method for retaining sessions between logins
5. **IT Support for Build and Testing** - Coordinating the build and troubleshooting issues
6. **Wi-Fi Network & Walled Garden Management** - Network controls and inclusion into the walled garden
### **Design (i.e. Mocks):**
1. **Landing Page Mock** - The Splash Page where fans enter their information
2. **Thank you page mock** - The page that shows once a fan gets access to Wi-Fi
### **Estimated Costs:**
The implementation costs of a Tradable Bits Wi-Fi portal are determined on a project-by-project basis. Cost is influenced by the urgency of completion, technical build of integration, number of venues covered, etc.
### Customizing Portal:
To customize the look of your wi-fi portal, check out this guide below:
[How do I Customize my Wi-Fi Portal?](https://resources.tradablebits.com/support/customize-wi-fi-portal?hsLang=en)
**Still need assistance? Please reach out to your Customer Success Team or contact [support@tradablebits.com](mailto:support@tradablebits.com)**
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