---
title: How do I configure Venuetize and Everi Mobile Wallet rewards in Tradable Bits?
description: Learn how to integrate Venuetize and Everi Mobile Wallet rewards with Tradable Bits campaigns to automatically distribute rewards to fans.
---

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# How do I configure Venuetize and Everi Mobile Wallet rewards in Tradable Bits?

## This guide will walk you through the full setup process to connect your campaign and begin distributing wallet rewards.

### Overview

Integrating the Venuetize / Everi Mobile Wallet with Tradable Bits bridges digital fan engagement with real-world venue experiences. Rewards are configured in the Tradable Bits [Fan Loyalty Portal](https://resources.tradablebits.com/support/loyalty-portal?hsLang=en) and automatically issued directly to a fan's mobile wallet once they complete interactive campaigns such as Entry Forms, Memory Match, or Arcade games.

Benefits of this perfect pairing include:

- **Seamless Fan Experience:** Deliver rewards directly into a fan's native mobile wallet without requiring manual promo code entry or separate finicky redemption steps.
- **Automated Fulfillment:** Save admin time by defining flexible winner rules (awarding everyone, top scorers, or random entrants) that distribute rewards programmatically in real time.
- **Increased In-App Engagement:** Drive higher participation across fan engagement campaigns by offering tangible, instant-gratification rewards usable directly within your venue's mobile ecosystem.

### Before you begin Before setting up your rewards, make sure you have the following ready:

- **Venuetize Single Sign-On (SSO):** Campaigns detect SSO automatically when embedded using the Venuetize native link. No additional SSO configuration is required in Tradable Bits.
- **Reward Credentials:** Retrieve the **Template ID**, **Benefit Discount**, and **Benefit Value** from the Venuetize/Everi system.<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
- **Engagement Campaign:** Ensure your target campaign is fully set up and configured in Tradable Bits.<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>

### Step-by-Step Setup Guide

#### Step 1: Get the Venuetize embed link for your campaign

The campaign must be embedded within your mobile app using its Venuetize-specific embed link to detect SSO and issue rewards successfully:<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>

1. Open your target campaign (where you want the reward to go) in Tradable Bits, go to **Setup** and select the **Publish** tab.<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
2. Under **Native Embed**, locate the unique **Native app embed link for Venuetize integrations** (the URL contains `tb_venuetize`).<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
3. Send this link to your Venuetize team or, if you have backend access, you can embed it yourself.
   
   ![Screenshot 2026-10-07 at 2.14.42 PM](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-07%20at%202.14.42%20PM.png?width=670&height=330&name=Screenshot%202026-10-07%20at%202.14.42%20PM.png)
   
   <https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>

#### Step 2: Create or configure a quest

A quest links the reward to the campaign your fans complete. If a quest already exists for your campaign, click **Edit** on it instead of creating a new one.

1. In the Fan Loyalty Portal, navigate to **Quests** and select **New Quest** (or edit an existing quest).<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
2. Select **External Campaign** as the quest type. *(Other quest types can also trigger rewards; if you'd like to choose another, please contact your Customer Success Manager or [support@tradablebits.com](mailto:support@tradablebits.com)for assistance. )*<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
3. Select your desired campaign from the dropdown.
4. Enter a **Title** for the quest (this is internal only).<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
5. Click **Save**.
   
   ![Screenshot 2026-10-07 at 2.23.45 PM](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-07%20at%202.23.45%20PM.png?width=644&height=619&name=Screenshot%202026-10-07%20at%202.23.45%20PM.png)

#### Step 3: Create and configure the reward

1. Navigate to **Milestone Rewards** from the left menu, and select **New Reward**.
2. Enter a **Title** for the reward.
3. Set an **Expiration** **Timestamp** date/time to stop issuing the reward.
4. Set **Reward Type** to **Venuetize Promotion**.
5. Fill out the corresponding fields with the following information from Venuetize:
   
   | **Field** | **What to enter** |
   | --- | --- |
   | Template ID | The reward template ID from Venuetize |
   | Benefit Discount | The discount code from Venuetize |
   | Benefit Value | The benefit amount in dollars |

    
   
   ![Screenshot 2026-10-07 at 2.37.32 PM](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-07%20at%202.37.32%20PM.png?width=670&height=875&name=Screenshot%202026-10-07%20at%202.37.32%20PM.png)
   
   <https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>

#### Step 4: Choose how winners will be determined

Select a **Winner Selection Model** based on your campaign goal:

| **Option** | **Who receives the reward** | **What else you need to configure** |
| --- | --- | --- |
| All | Every fan who completes the quest wins the reward | Nothing |
| First X | The first specified number of fans to complete (e.g., first 50 entries or first 50 scans) receive the award | Set the number of winners |
| Top X | The best performers in a scored game (such as Arcade, Memory Match) win the reward | Set the number of winners |
| Random X | A specified number of eligible entrants drawn at random receive the reward | Set the number of winners and enter a Reward Timestamp |

For the **Random X** option, the **Reward Timestamp** is the moment the draw will happen. The system looks back at everyone who entered before that time, picks the winners, and pushes their rewards automatically. 

 Be sure to leave **Require Fan Confirmation** toggled ***off***.

![Screenshot 2026-10-07 at 2.52.51 PM](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-07%20at%202.52.51%20PM.png?width=670&height=455&name=Screenshot%202026-10-07%20at%202.52.51%20PM.png)

 

#### Step 5: Link reward to the quest and set wallet access dates

1. Under **Reward Requirements**, select **Quest Completion** and choose the quest you created in Step 2. Select **None** if the reward should be available to all users without requiring them to complete a quest.
2. Configure **Access Start** and **Access End** dates to dictate when the reward can be redeemed in the mobile wallet. For a reward that stays usable all season, set the Access End date to the end of the fiscal year (6/30).<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
3. Click **Save**.
   
   ![Screenshot 2026-10-07 at 3.22.48 PM](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-07%20at%203.22.48%20PM.png?width=570&height=332&name=Screenshot%202026-10-07%20at%203.22.48%20PM.png)

#### Step 6: Notify winners by email or SMS (optional)

Notifications are not sent automatically upon wallet reward delivery. If you'd like to send a notification, take these steps:

1. Open the Fan Loyalty Portal **Loyalty Settings**.
2. Turn on **Send SMS upon Reward allocation** and/or **Send Email upon Reward allocation**
3. Add your desired Reward SMS message text, or email text for the **Subject**, **Header Image** and **Email Content** (for example, "Congratulations! Open your mobile wallet to see your reward.")
   
   ![Screenshot 2026-10-07 at 4.12.16 PM](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-07%20at%204.12.16%20PM.png?width=670&height=98&name=Screenshot%202026-10-07%20at%204.12.16%20PM.png)

Note: By default, these notification emails are sent from a noreply@tradablebits.com email address. To update this to a custom sender address, visit  **Campaigns \> Auth Service \> Configuration \> Verification Code Email Configuration**

#### Step 7: Monitor results

To confirm the rewards are going out as intended, please take these steps:

1. Navigate to **Results** in the Fan Loyalty Portal.
2. Review reporting tables for total rewards distributed, remaining availability, and claim statistics.<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
   
   ![Screenshot 2026-10-07 at 4.25.10 PM](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-07%20at%204.25.10%20PM.png?width=670&height=458&name=Screenshot%202026-10-07%20at%204.25.10%20PM.png)

### FAQ (frequently asked questions)

**Do we need to turn on SSO in Tradable Bits?**No. Campaigns detect SSO automatically when embedded using the Venuetize native link.

**Can one campaign be used for multiple quests?**  
No, each campaign can only be used for one quest.<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>  
  
**What is the difference between Expiration, Reward Timestamp, and Access Start/End?**

- **Expiration:** The date when Tradable Bits stops issuing the reward.
- **Reward Timestamp:** The exact execution time for Random X winner draws.<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>
- **Access Start/End:** The date range during which the reward is redeemable in the mobile wallet.

**Is Benefit Value a percentage or a dollar amount?**The Benefit Value is entered as a dollar amount.  
<https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>  
**With Random X, do we need to pick winners manually?**No. At the Reward Timestamp, the system selects winners automatically and issues the rewards via API.  
  
**Do fans get notified automatically when they win?**Not by default. You can enable email or SMS notifications under Fan Loyalty Portal settings as outlined in Step 6 above. <https://docs.google.com/document/d/11WQdSeF6b9lPqAIV5tS1Y7sV3MT0OLyq4ViFLNr4Ab0/edit>For delayed rewards, such as Top X after a game closes, fans won't know they won until the reward is pushed, so we recommend sending notifications.

**Can notification emails come from a Partner email address instead of noreply@tradablebits.com?**  
 Yes, you can configure a custom email address to use instead. The rewards email customizations are configured under **Campaigns\>Auth Service\>Configuration\>Verification Code Email Configuration.** Contact your Customer Success Manager for assistance with verifying your email domain. 

**Should we use Fan Confirmation?**  
No, we do not recommend this. It adds a step that requires Venuetize to build extra API calls into Tradable Bits, which can mean slower loading when fans try to view or claim their rewards. Since rewards are issued securely and automatically, manual fan confirmation steps aren't necessary.

**Still need assistance? Please reach out to your Customer Success Team or contact** [**support@tradablebits.com**](mailto:support@tradablebits.com)

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