---
title: How do I reset 2FA for users in my Tradable Bits account?
description: This guide will walk you through when, where and how to reset TFA for users in your Tradable Bits account.
---

[Skip to content](https://resources.tradablebits.com/support/how-do-i-reset-tfa-for-users-in-my-tradable-bits-account#main-content)

English

Show submenu for translations

![tradable-bits-long-logo-for-download.png\]](https://resources.tradablebits.com/hs-fs/hubfs/tradable-bits-long-logo-for-download.png?height=40&name=tradable-bits-long-logo-for-download.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 How can we help?

- There are no suggestions because the search field is empty.

1. [Resources](https://resources.tradablebits.com/support?hsLang=en)
2. [Account](https://resources.tradablebits.com/support/account?hsLang=en)
3. [Security & Data Practices](https://resources.tradablebits.com/support/account?hsLang=en#security-data-practices)

# How do I reset 2FA for users in my Tradable Bits account?

## This guide will walk you through when, where and how to reset 2FA for users in your Tradable Bits account.

### What is 2FA?

2FA, or TFA, stands for two-factor authentication. It adds an extra layer of protection to secure **online accounts beyond just a username and password.** This guide will walk you through how to reset the TFA for Admins within your Tradable Bits account. A.k.a. the “I can’t get in, please help” reset.

### How to reset your 2FA

To edit profiles and reset the 2FA for yourself or your team members, you will need Full Admin access on your Tradable Bits account. Don’t have it? Just shoot this guide over to whoever does, and it’s a quick 2-minute fix.

### Visit Security & Access for your Account

1. At the top right of the page, **click on your company name**. You will see a dropdown for your Account. **Click on Security & Access**

#### **![](https://resources.tradablebits.com/hs-fs/hubfs/image-png-Jun-15-2026-05-54-30-3083-AM.png?width=670&height=259&name=image-png-Jun-15-2026-05-54-30-3083-AM.png)**

#### **Go to Admins**

1\. Once you click on Security & Access, you will see the default landing page, which says “Businesses”. O**n the left-hand side nav bar, click Admins**

 

#### ![](https://resources.tradablebits.com/hs-fs/hubfs/Admins-png.png?width=670&height=199&name=Admins-png.png)

 2\. Now that you are in Admins, scroll down to whichever profile you want to reset the TFA on. **Click on the Pencil Icon** to edit.

 

#### ![](https://resources.tradablebits.com/hs-fs/hubfs/Edit%20Admins-png.png?width=670&height=200&name=Edit%20Admins-png.png)

**3. Click “Reset TFA.**”

![](https://resources.tradablebits.com/hs-fs/hubfs/Reset-png.png?width=585&height=446&name=Reset-png.png)

That's it! Give the page a refresh and access should be restored right away. 

 

**Still need assistance? Please reach out to your Customer Success Team or contact** [**support@tradablebits.com**](mailto:support@tradablebits.com)

- [Getting started](https://resources.tradablebits.com/support/getting-started?hsLang=en)
- [Account](https://resources.tradablebits.com/support/account?hsLang=en#main-content)

    - [Account Admin](https://resources.tradablebits.com/support/account?hsLang=en#account-admin)
    - [Security & Data Practices](https://resources.tradablebits.com/support/account?hsLang=en#security-data-practices)
- [Engagement Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#main-content)

    - [Campaign Basics](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#campaign-basics)
    - [Campaign Setup & Configuration](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#campaign-setup-configuration)
    - [Campaign Styling & Design](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#campaign-styling-design)
    - [Lead Generation Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#lead-generation-campaigns)
    - [User-Generated Content Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#user-generated-content-campaigns)
    - [Music Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#music-campaigns)
    - [Quiz Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#quiz-campaigns)
    - [Events/Ticketing Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#events-ticketing-campaigns)
    - [Game Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#game-campaigns)
    - [Voting/Polling Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#voting-polling-campaigns)
    - [Prize Giveaway Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#prize-giveaway-campaigns)
    - [Incentivize Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#incentivize-campaigns)
    - [Best Practices for Campaigns](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#best-practices-for-campaigns)
    - [Campaign Reporting](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#campaign-reporting)
- [User-Generated Content (UGC)](https://resources.tradablebits.com/support/user-generated-content-ugc?hsLang=en)
- [Fan CRM](https://resources.tradablebits.com/support/fan-crm?hsLang=en#main-content)

    - [Tags](https://resources.tradablebits.com/support/fan-crm?hsLang=en#tags)
    - [Filters](https://resources.tradablebits.com/support/fan-crm?hsLang=en#filters)
    - [Exports](https://resources.tradablebits.com/support/fan-crm?hsLang=en#exports)
    - [Fan Profiles](https://resources.tradablebits.com/support/fan-crm?hsLang=en#fan-profiles)
- [Sales](https://resources.tradablebits.com/support/sales?hsLang=en#main-content)

    - [Data Library](https://resources.tradablebits.com/support/sales?hsLang=en#data-library)
- [Trackers](https://resources.tradablebits.com/support/trackers?hsLang=en)
- [Idols](https://resources.tradablebits.com/support/idols?hsLang=en)
- [Integrations](https://resources.tradablebits.com/support/integrations?hsLang=en#main-content)

    - [Outgoing Integrations](https://resources.tradablebits.com/support/integrations?hsLang=en#outgoing-integrations)
    - [Incoming Integrations](https://resources.tradablebits.com/support/integrations?hsLang=en#incoming-integrations)
    - [Salesforce Marketing Cloud](https://resources.tradablebits.com/support/integrations?hsLang=en#salesforce-marketing-cloud)
- [Ads](https://resources.tradablebits.com/support/ads?hsLang=en#main-content)

    - [Meta (Facebook & Instagram)](https://resources.tradablebits.com/support/ads?hsLang=en#meta-facebook-instagram)
    - [Google Ads](https://resources.tradablebits.com/support/ads?hsLang=en#google-ads)
    - [Snapchat](https://resources.tradablebits.com/support/ads?hsLang=en#snapchat)
    - [TikTok](https://resources.tradablebits.com/support/ads?hsLang=en#tiktok)
    - [Spotify & Reddit](https://resources.tradablebits.com/support/ads?hsLang=en#spotify-reddit)
- [Messaging](https://resources.tradablebits.com/support/messaging?hsLang=en#main-content)

    - [SMS](https://resources.tradablebits.com/support/messaging?hsLang=en#sms)
    - [Email](https://resources.tradablebits.com/support/messaging?hsLang=en#email)
    - [Push Notifications](https://resources.tradablebits.com/support/messaging?hsLang=en#push-notifications)
    - [Instagram](https://resources.tradablebits.com/support/messaging?hsLang=en#instagram)
    - [Automations](https://resources.tradablebits.com/support/messaging?hsLang=en#automations)
    - [Custom Networks](https://resources.tradablebits.com/support/messaging?hsLang=en#custom-networks)
- [Octane](https://resources.tradablebits.com/support/octane?hsLang=en)
- [FAQs](https://resources.tradablebits.com/support/faqs?hsLang=en)

[![Chill listening crop-3](https://resources.tradablebits.com/hubfs/tbits-logo.svg "Chill listening crop-3")](https://tradablebits.com/)

<https://www.linkedin.com/company/tradable-bits/> <https://www.instagram.com/tradablebits/>

Copyright © 2026, Tradable Bits