---
title: How do I set up a Customer.io integration?
description: This quick guide will walk you through how to connect your Customer.io account to pass data from your Tradable Bits account.
---

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# How do I set up a Customer.io integration?

## This quick guide will walk you through how to connect your Customer.io account to pass data from your Tradable Bits account.

By syncing your accounts, you're able to seamlessly push the fan data and contacts collected through Tradable Bits, directly to your existing Customer.io account to streamline your email marketing initiatives. 

Before you begin, ensure that you have access to both your Tradable Bits and your Customer.io accounts.

#### Set Up Steps:

We'll start on the Customer.io side and then return to Tradable Bits to complete the set up!

**Customer.io Side:** 

**1.** Begin by logging in to your **Customer.io** account

**2.** Navigate to **Data & Integrations\>Integrations** from the left side menu and select **Customer.io API**

**![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-16%20at%204-26-34%E2%80%AFPM-png-1.png?width=670&height=446&name=Screenshot%202025-01-16%20at%204-26-34%E2%80%AFPM-png-1.png)**

 

**3.** Create and name your **API Connection** 

**Note down the Site ID and the API Key (this will be your Tracking API Key on the Tradable Bits side)**

![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-17%20at%203-05-35%E2%80%AFPM-png.png?width=670&height=574&name=Screenshot%202025-01-17%20at%203-05-35%E2%80%AFPM-png.png)

 

**4.** Click the **Manage API Credentials** button

**5.** Navigate to the **API Keys** tab

**6.** Create an **App API Key** and give it an identifiable name

![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-17%20at%203-22-40%E2%80%AFPM-png-1.png?width=670&height=381&name=Screenshot%202025-01-17%20at%203-22-40%E2%80%AFPM-png-1.png)

**Note down your App API Key and save it in a secure place. You will NOT be able to see this key again and you will need it to complete the set up on the Tradable Bits side later.** 

![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-17%20at%203-36-24%E2%80%AFPM-png.png?width=670&height=383&name=Screenshot%202025-01-17%20at%203-36-24%E2%80%AFPM-png.png)

 

**7.** Once you have securely noted down your key, click **Exit Settings** in the top left corner of the page and return to the original menu

![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-17%20at%203-41-14%E2%80%AFPM-png.png?width=670&height=157&name=Screenshot%202025-01-17%20at%203-41-14%E2%80%AFPM-png.png)

 

**8.** Navigate to **Segments** and select the segment that you want to push your Tradable Bits fans to

If you need to create a new segment, click the **Create Segment** button in the top right corner, choose your segment type, give it a name and click **create.** Otherwise, proceed to set up on the Tradable Bits side

![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-17%20at%203-47-42%E2%80%AFPM-png.png?width=670&height=389&name=Screenshot%202025-01-17%20at%203-47-42%E2%80%AFPM-png.png)

 

**Tradable Bits Side:**

**1.** Go to the **Top Navigation Bar**

**2.** Click on **Integrations** 

![Top Navigation Bar &gt; Integrations](https://resources.tradablebits.com/hs-fs/hubfs/Top%20Navigation%20Bar%20%3E%20Integrations.png?width=670&height=220&name=Top%20Navigation%20Bar%20%3E%20Integrations.png)

**3. S**elect **Outgoing Integrations** and click the **+New** button at the top of the page

 

**4.** Select **Customer.io** from the dropdown menu

**5.** Give your integration a name and input the **Tracking API Key** and **Site ID** that you saved from step 3 on the Customer. io side and the **App API Key** from step 6

![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-17%20at%203-57-26%E2%80%AFPM-png.png?width=670&height=248&name=Screenshot%202025-01-17%20at%203-57-26%E2%80%AFPM-png.png)

 

**6.** Click into the **Manage Sources** tab to select your source type and value. Click **add**

**![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-17%20at%204-04-46%E2%80%AFPM-png.png?width=670&height=225&name=Screenshot%202025-01-17%20at%204-04-46%E2%80%AFPM-png.png)**

 

**7.** Test your integration to ensure proper connection

![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202025-01-07%20at%203-16-34%E2%80%AFPM-png.png?width=414&height=52&name=Screenshot%202025-01-07%20at%203-16-34%E2%80%AFPM-png.png)

**Note:** Regardless of the segment type that is attached to Tradable Bits (manual or data driven), all fans will be pushed to Customer.io. Fans that meet the criteria of a specific segment will be added to that segment.

 

**Still need assistance? Please reach out to your Customer Success Team or contact [support@tradablebits.com](mailto:support@tradablebits.com)**

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