---
title: Best practices for running Tradable Bits Engagement Campaigns on iPads
description: Here's a quick guide on what to keep in mind when using iPads for live campaign activations at your events.
---

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3. [Best Practices and Troubleshooting](https://resources.tradablebits.com/support/engagement-campaigns?hsLang=en#best-practices-and-troubleshooting)

# Best practices for running Tradable Bits Engagement Campaigns on iPads

## Here's a quick guide on what to keep in mind when using iPads for live campaign activations at your events.

### Entry Limits

To keep things running smoothly, we recommend that you do not put entry limits on a campaign when fans are using a shared device. Keeping an open entry will keep the "Start Again" button on the Thank-You page and set the next fan up for their entry. (Entry limits automatically disable the "Start Again" button. 

To disable **Entry Limits**, navigate to your desired **Campaign** \> **Setup** \> **General Setup** \> **Authentication** and ensure the "Limit Fan Entries" toggle is off.

![To disable entry limits, navigate to your desired Campaign &gt; Setup &gt; General Setup &gt; Authentication and ensure the "Limit Fan Entries" toggle is off.](https://resources.tradablebits.com/hs-fs/hubfs/Toggle%20Off%20Fan%20Entry%20Limits.png?width=670&height=334&name=Toggle%20Off%20Fan%20Entry%20Limits.png)

### Public Device Mode

The "Public Device Mode" toggle is ideal for on-site activations where fans will use a public, shared device such as a tablet or kiosk. By using Public Device Mode, you are allowing multiple fans to enter a campaign on the same device without maintaining the device's session.

To find the **Public Device Mode toggle**, navigate to your chosen **Campaign** \> **Setup** \> **General Setup** \> **Authentication** and toggle on "Public Device Mode".

![To find the Public Device Mode toggle, navigate to your chosen Campaign &gt; Setup &gt; General Setup &gt; Authentication.](https://resources.tradablebits.com/hs-fs/hubfs/Public%20Device%20Mode%20Toggle.png?width=670&height=335&name=Public%20Device%20Mode%20Toggle.png)

 

Without the use of this toggle, the cookie created to identify a user will be kept, and all subsequent entries from that device will assume that it is the same person and append the new information to the original fan's profile as a personality and new identifiers.

To avoid this, be sure you or the users click the "Start Again" button, which will erase the cookie and allow for the creation of a new fan profile.

> **Note:** For optimal performance and compatibility with engagement campaigns on iPads, regular software updates are recommended.

Now you're good to go! Always remember to test your campaign a few times on the same device to verify that it doesn't save your information and autofill the fields after your first entry.

 

**Still need assistance? Please reach out to your Customer Success Manager or contact** [**support@tradablebits.com**](mailto:support@tradablebits.com)

 

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