---
title: How Do I Add a Custom Field to my Engagement Campaign?
description: Here's a quick guide on adding your own custom fields to your engagement campaigns.
---

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# How Do I Add a Custom Field to my Engagement Campaign?

## Here's a quick guide on adding your own custom fields to your engagement campaigns.

Entry forms are a great way to collect information from your fans. By default, our engagement campaign forms collect a fan's first name, last name, and email OR phone number (however, only email or phone number is required).

You can use additional "Standard" entry fields to collect more specific first-party data such as date of birth, postal code, and province or state. To gather personal data outside of our standard fields, you will need to create Custom Fields (e.g., "favourite sports team"). This guide walks through how to add custom fields to an engagement campaign, but you can also [add custom fields from the Fan CRM](https://resources.tradablebits.com/support/set-up-custom-fields?hsLang=en). 

**Note:** Fewer form fields mean higher completion rates. While factors like prize value and effort affect participation, a long form can immediately turn fans away. Keep forms as short as possible (e.g., 5 fields instead of 10).

Choose your scenario below to get started:

### Scenario A: Reusing an Existing Custom Field

If you have already created the field in another campaign:

1. In your campaign editor, go to **Setup** \> **General Setup** from the left menu. Under **Entry Form Fields**, click **Additional Fields** \> **Custom Field**.
   
   ![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-22%20at%203-08-55%E2%80%AFPM-png.png?width=166&height=180&name=Screenshot%202026-10-22%20at%203-08-55%E2%80%AFPM-png.png)

        3.    Select your pre-configured field from the dropdown list.

### Scenario B: Creating a Brand New Custom Field

If the field does not exist yet:

1. In your campaign editor, go to **Setup** \> **General Setup** from the left menu. Under **Entry Form Fields**, click **Additional Fields** \> **Create New Field**.

**Note**: To configure custom fields globally via the Fan CRM instead, see our[guide](https://resources.tradablebits.com/support/set-up-custom-fields#:~:text=You%20can%20access%20the%20Custom%20Fields%20page%20by%20hovering%20over%20the%20Fan%20CRM%20section%20in%20the%20Top%20Navigation%20Bar%20and%20clicking%20on%20Core%20and%20Custom%20Fields.). 

        2.   **Configure Field Details:**

- - **Field Key:** Enter a unique identifier using only lowercase letters, numbers, and underscores (e.g., favourite\_strokes\_album).
    - **Field Type:** Select your input format (dropdown, checkbox, text line, etc.) from the dropdown.
    - **Suggested Options:** If using radio/dropdown fields, type each answer choice on a new line.

![](https://resources.tradablebits.com/hs-fs/hubfs/image-png-Sep-28-2026-01-58-06-3001-AM.png?width=407&height=341&name=image-png-Sep-28-2026-01-58-06-3001-AM.png)

      3.    **Set Scope and Save:** Toggle **Global** on if you want to reuse this field in future campaigns across your entire account, then click **Save**.

**Tip:** You can reorder custom fields using drag-and-drop. To remove a field from your form list, click the **"X"** next to it.

### Creating a Field group

Multiple Checkbox fields can be combined into a **Field Group,** so that fans can see them presented as a unified question and select all applicable options.

1. In your campaign editor, go to **Setup** \> **General Setup** from the left menu. Under **Entry Form Fields**, click **Additional Fields** \> **New Field Group**.
   
   ![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-16%20at%201-51-55%E2%80%AFPM-png.png?width=164&height=177&name=Screenshot%202026-10-16%20at%201-51-55%E2%80%AFPM-png.png)
2. Create a **Group Key** (Note: Use only lowercase letters, numbers, and underscores).
3. Select which Checkbox Fields to include (\**The order of the checkbox fields can be set in the business or campaign entry form settings.*)

You can update the verbiage for the Field group **title** and **options** under **Design \> Localize Language \> Custom Fields**

![](https://resources.tradablebits.com/hs-fs/hubfs/Screenshot%202026-10-22%20at%203-53-12%E2%80%AFPM-png.png?width=235&height=400&name=Screenshot%202026-10-22%20at%203-53-12%E2%80%AFPM-png.png)

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